You focus on making money, we focus on handling your client’s claims.
Once you are a member of Customer Service Inc., we provide you with
a claims process and procedure sheet which, is what you are required
to provide your clients by law and your clients will contact us directly
to file a claim. We process your client’s claims following the contractual
agreement that you signed with your clients. We make sure that you and your
client’s are satisfied while following the laws. If any of the settlements
of your claims are over $150.00 compensation we will give you a call to get
your authorization. We don’t spend your money freely, we look out for you and
your company’s well-being while keeping you informed every step of the way and
keeping your clients satisfied. Your claims registry is just a phone call away.
When we launch our new website, your claims registry and your client’s claims
will be available for you to view online at all times so, you can monitor
what’s going on with your moving company and the status of each claim.
We make sure your clients do not file law suit against you, and if they do, we will go to court on your behalf almost always ensuring a win. In 17 years with have been to court 59 times and only had 3 losses. Most cases we try to settle in-house so it doesn’t even reach court.
There is no claims department out there better than us, we guarantee it. We are the leaders in the industry and we set the bar. Our competitors clients might be a dime a dozen. At Customer Service Ink. We take every moving company personally. Each moving company is our diamond. We handle our diamonds with deliberate care and protect them at all costs.